Privacy Policy
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1. Introduction
G.B.'s Studio (hereinafter "the Studio") regards the appropriate protection and management of customers' personal information as an important responsibility in connection with the website operated by the Studio (hereinafter "the Site"). This Privacy Policy sets forth the handling of personal information that the Studio collects through the Site.
2. Definition of Personal Information
In this Privacy Policy, "personal information" means personal information as defined in the Act on the Protection of Personal Information (hereinafter the "Personal Information Protection Act"). Specifically, it includes information such as the following:
- Identifying information such as name, email address, and telephone number
- Transactional information such as reservation details and inquiry content
- Other information that can identify a specific individual
3. Collection Methods and Purposes of Use of Personal Information
3.1 Personal Information We Collect
The Studio collects personal information in the following cases:
- Contact Form: Name, email address, telephone number (optional), inquiry type, and message content
- Booking System: Name, email address, telephone number, desired reservation date/time, plan information, and requests/remarks
- Automatically Collected Information: Access log information such as IP address, browser type, access date/time, and referrer URL
3.2 Purposes of Use
The Studio uses the personal information it collects for the following purposes:
- Responding to and replying to inquiries
- Accepting, confirming, and managing reservations, and communicating regarding reservations
- Carrying out business operations for the provision of services
- Creating statistical data for service improvement (when processed into a form that cannot identify individuals)
- Providing important notices and information regarding services
- Preventing unauthorized use and implementing security measures
- Responding to requirements under laws and regulations
4. Management and Protection of Personal Information
The Studio appropriately manages customers' personal information and implements the following measures:
- Implementing appropriate technical and organizational security measures against risks such as unauthorized access, loss, destruction, falsification, and leakage of personal information
- Providing education on the protection of personal information to employees who handle personal information
- Limiting the handling of personal information to the minimum scope necessary
5. Provision of Personal Information to Third Parties
Except in the following cases, the Studio will not provide customers' personal information to third parties without their consent:
- Where required by law
- Where necessary to protect a person's life, body, or property
- Where specially necessary for improving public health or promoting the sound development of children
- Where it is necessary to cooperate with a national government agency, a local public entity, or a party entrusted by either, in executing affairs prescribed by law
6. Use of External Services
The Studio uses the following external services in operating the Site. These services handle personal information in accordance with their respective privacy policies:
6.1 Google Maps
The Studio uses Google Maps as a map display service. Through the use of Google Maps, Google may collect information such as your IP address. For details, please refer to Google's Privacy Policy.
6.2 YouTube
The Studio uses YouTube for embedded video display. Through the use of YouTube, Google may collect your information. For details, please refer to Google's Privacy Policy.
6.3 Google Fonts
The Studio uses Google Fonts for font display. Through the use of Google Fonts, Google may collect information such as your IP address. For details, please refer to Google's Privacy Policy.
7. Use of Cookies and Local Storage
The Studio uses the following technologies to improve the functionality and convenience of the Site:
- Local Storage: Used in the booking system to temporarily store reservation information. This information is stored only in your browser and is not sent to the Studio's servers.
- Cookies: External services (such as Google Maps, YouTube, and Google Fonts) may use cookies. Please refer to each service's privacy policy regarding its use of cookies.
8. Requests for Disclosure, Correction, Deletion, etc. of Personal Information
Customers have the following rights with respect to personal information held by the Studio:
- The right to request disclosure of personal information
- The right to request correction, addition, or deletion of personal information
- The right to request suspension of use or erasure of personal information
- The right to request that provision of personal information to third parties be suspended
To make any of these requests, please contact us using the "Contact Us" information below. After confirming your identity, the Studio will respond within a reasonable period of time.
9. Retention Period of Personal Information
The Studio retains personal information for whichever is longer: the period necessary to achieve the purpose of use, or the retention period required by law. Personal information for which the retention period has expired will be deleted by an appropriate and secure method.
10. Personal Information of Minors
If a minor provides personal information, please obtain the consent of a parent or guardian before doing so. The Studio will not collect personal information from a minor without the consent of a parent or guardian.
11. Changes to this Privacy Policy
The Studio may change this Privacy Policy without notice in response to changes in laws and regulations or in its business. The revised Privacy Policy shall take effect from the time it is posted on the Site. Where a material change is made, the Studio will provide notice on the Site.
12. Contact Us
G.B.'s Studio
1F R.Tech Building, 4-4-23 Tachiuri-bori, Nishi-ku, Osaka 550-0012
Email: gbsstudio@goosebumps-music.jp
Business Hours: 10:00 AM – 11:00 PM (last entry 10:00 PM)